Privacy Policy - Washington Metropolitan Area Transit Commission

The Washington Metropolitan Area Transit Commission (WMATC) is committed to protecting the privacy of all visitors of our website through the following practices.

Information Collected and Stored Automatically

When you visit our website, certain information about your visit is automatically gathered and stored. This information does not identify you personally, and includes the following:

The internet domain and the IP address from which you access the site,
The date and time you access a site,
The page(s) you visit.

This information is used to make the website more useful to visitors, to learn about the number of visitors to our site, and the types of technology our visitors use. We do not track or record identifying information about individuals and their visits.

If you are making a payment, the secure payment page may ask for your credit card number and billing address. If you decline to provide requested information, our ability to serve you may be limited. But you will still be able to visit the site.

General Privacy Policy

It is our policy to preserve the privacy of personal records and to protect confidential or privileged information. Such information will be disclosed publicly only in accordance with the provisions of the Freedom of Information Act.

Site Security

To ensure that our website is secure and remains available to all users, our IT staff monitors network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits. Unauthorized attempts to upload information or change information on this service are strictly prohibited.

Announcements

August 26, 2024:

To enhance system security, WMATC has strengthened the password requirements for e-filing accounts. Effective immediately, all users must reset their passwords before they can successfully log into the e-filing system.

To reset your password, proceed to the WMATC e-filing login screen, and click on “forgot your password.” You will be prompted to enter the email address associated with your e-filing account. An email containing a verification code will be sent to you. On the WMATC website, enter your username and copy and paste the verification code from the email into the form. Alternatively, if you click on the link in the password reset email, the verification code will automatically populate, and you can type your username and click submit. You will then be prompted to choose a new password and re-enter it to confirm accuracy.

If you encounter problems while resetting your password, call the Commission during office hours for assistance.

November 17, 2023:

The Commission has issued a notice of proposed ratemaking to consider amendments to the rates and charges for interstate trips in Washington Flyer taxicabs, which transport passengers to and from Washington Dulles International Airport.

The proposal under consideration would change the $3.00 surcharge on each trip originating or terminating at Dulles Airport to a surcharge equal to any Dulles Airport per-trip fee in effect, currently $5.00.

Written comments are due no later than December 8, 2023. See the Rulemakings & Taxicab Ratemakings page.

September 22, 2023:

Notice of Commission meeting to be held on September 29, 2023, at 11:00 AM

Attention all Carriers:

The District of Columbia has vehicle registration requirements for chartered buses seating more than 15 passengers that are operated within the District of Columbia. Under these requirements, such vehicles must either: (1) be registered as a commercial vehicle within Washington D.C. and bear Washington DC license plates; (2) be registered in their home state with apportioned license plates; or (3) display a valid trip permit from the DC Department of Motor Vehicles. A trip permit costs $50, lasts 6 days, and covers only one specific vehicle.

Compliance with this law does not exempt a carrier from WMATC requirements, and possession of WMATC operating authority does not exempt a carrier from compliance with the District of Columbia law. For more information about the new D.C. charter bus requirements, contact the District of Columbia Department of Motor Vehicles at (202) 737-4404 or visit https://dmv.dc.gov/node/1119521.

E-Filing

Announcements